Thesis:

Alborz Education Employee Performance Assessment based on Knowledge Management

Organizations have many resources and assets to carry out their missions and achieve their goals. Some of these resources and assets are very valuable and strategic, which play a central role in gaining the competitive advantage of the organization. Knowledge is one of these resources and assets for all organizations, so management science experts consider knowledge to be the ultimate substitute for production, wealth, and monetary capital. The main goal of this research is to recreate the criteria and indicators of employee performance evaluation based on knowledge management in education in Alborz province. To achieve this goal, a case study method was used in district 4 of Karaj. The statistical community includes human resource management and knowledge management specialists. Semi-structured interview, document analysis and researchermade questionnaire were used to collect the required data. Based on the findings of this research, 24 criteria and 24 performance evaluation indicators of employees based on knowledge management were identified. These performance evaluation indicators are: communication and cooperation, knowledge sharing, innovation, knowledge organization, accountability, better decisionmaking, continuous improvement of skills, increasing service quality, handling feedback and reducing costs. The results based on the self-evaluation of the employees, in order of innovation with an average of 4744, continuous improvement of skills with an average of 4702, increasing the quality of services with an average of 47.2, knowledge sharing with an average of 4740, responsiveness with an average of 4722, handling customer feedback with an average of 472, and cost reduction. With an average of 4722, better decision-making with an average of 4742, organization of knowledge with an average of 4, communication 91 and cooperation with an average of 27.1 are among the most important performance evaluation criteria based on knowledge management. Evaluation based on knowledge management was introduced and has significant effects on evaluation. It is clear which department is the priority of the employees and in which department they are weak and it is necessary to fix the weaknesses

Keywords: Keywords: Employee Assessment, Knowledge management, Information Technology Karaj Educatin