Thesis:

Patterns of information technology use: Their impact on supply chain resilience and performance

In the last two years, the Covid-19 pandemic has caused a severe global disruption in supply and demand in many companies, which has led to huge financial losses for them. Considering the ability of the supply chain to recover and maintain the continuity of materials, information and cash flows in the presence of disruptions in the SC, the resilience of the supply chain attracts increasing attention from researchers and experts. In this research, the impact of information technology usage patterns on the resilience and performance of the supply chain was investigated. To address this goal, a questionnaire tool was used, which was distributed among the employees of Iran-Khodro as a statistical sample. The data was analyzed with structural equations and the results showed that supplier and customer use of information technology for productivity and exploration has a significant effect on supplier resilience. Also, the duality of supplier and customer use of information technology has a significant impact on supplier resilience, and supplier and customer resilience has a significant impact on supply chain performance.

Keywords: information technology, resilience, supply chain, Iran Khodro