M.A. Thesis:

Investigating the Impact of Knowledge Management Process on Human Resource Management with the Mediating Role of Knowledge Use

Abstract The purpose of this study was to investigate the effect of KM process on human resources management with the role of mediator in using knowledge of Khorasan railway general office. This research is a descriptive-survey method in terms of the purpose of the research. The statistical population of this study consisted of all the formal and subordinate staff of the Khorasan Razavi Railway Administration to 800 persons, which was estimated according to the Morgan 260 table. The number of questionnaires distributed randomly among the sample was used to collect information using two methods of library and information. The data gathering tool was Zaym et al. (2007) and Pepper (1998). Validity of variables was calculated using Cronbach's alpha coefficient of 0.86. The contents of the questionnaire were approved by specialist professors. For statistical analysis, factor analysis using SPSS software version 19 and structural modeling method using LISREL software version 8/8 were used. The results showed that knowledge creation on knowledge sharing and use of knowledge in the staff of the Railway Administration of Khorasan has a significant effect. Knowledge sharing on the use of knowledge and human resource management among the staff of the Railway Administration of Khorasan has a significant effect. The use of knowledge on human resources management of the staff of the Railway Administration of Khorasan has a significant effect.

Keywords: knowledge management, human resource management, use of knowledge, Khorasan railway