M.A. Thesis:

Investigating the Effect of employees' empowerment on Citizenship Behavior and organizational trust in ABFARCompany of Khorasan Razavi

The purpose of this study was to investigate the effect of employees' empowerment on organizational citizenship behavior and organizational trust in Khorasan Razavi Abfar Company, which is applicable in terms of its nature and purpose, and in terms of correlation method. The statistical population of all employees of the Khorasan Razavi Abbey Organization, is the official contract of the contract of a certain contract, and that the total number of members of the society is 550 people in 1396. Using simple random sampling, using a corrigendum to Morgan table, 225 employees Khorasan Razavi Abfa Company was chosen as a sample. Data gathering tools were Spritzer's Human Resource Empowerment Questionnaire (1995), Organizational Trust, Ellenen et al. (2008), and Organizational Citizenship Behavior Based on the Comparison Model (1991). Finally, the data were analyzed using structural equation tests (SEM) and analysis.in this thesis,the effective variable coefficient of empowerment for the staffs based on organizational trust and organizational citizenship behavior equals to 0/23 and 0/38 respectively which statically were approved. The results showed that employees' empowerment affects organizational trust and organizational citizenship behavior.

Keywords: .Key words: Organizational trust, employees' empowerment, Organizational Citizen Behavior