M.A. Thesis:

Achieving benefits with enterprise architecture

Abstract The purpose of this study is to investigate the achievement of benefits with organizational architecture. This research is a part of applied research in terms of purpose and descriptive-survey in terms of implementation method. The statistical population of this study included all employees of North Khorasan Telecommunication Company in the number of 120 people who were selected by census of all 120 people due to the limited number of statistical population. The data collection tool for measuring the research variables was a questionnaire taken from the study of Shanks et al. (2018). The validity of the variables was calculated using Cronbach's alpha coefficient of 0.86. ¬The content validity of the questionnaire was approved by expert professors. For statistical analysis, factor analysis method was used using SPSS software version 19 and structural model method was used using PLS software. The results showed that the capability of organizational architecture service and organizational architecture governance has a significant effect on the use of organizational architecture services in changing information technology and the use of organizational architecture services in changing business. The use of organizational architecture services has a significant effect on organizational benefits with the mediating role of using organizational architecture services and the use of organizational architecture services in changing business in changing information technology. Keywords: organizational architecture, use of organizational architecture services, business, organizational benefits

Keywords: Keywords: organizational architecture, use of organizational architecture services, business, organi