M.A. Thesis:

a study of organizational health effects on organizational trust and organizational citizenship bahavior bojnoord university

The purpose of the present study was to investigate the role of organizational trust moderation between organizational health and organizational citizenship behavior among employees of Bojnourd State University. In terms of the nature and method of the research, the present study is descriptive-correlative and applied in an applied way. The target population of this research was all employees of Bojnourd university in 1396 in 90 people and sample size was determined by random sampling method of Cochran formula. In this study, for collecting information about organizational trust variables, Alonen et al. (2008), Hoy et al.'s organizational health questionnaire (1996), the Citizenship Behavior Questionnaire, was used by Pandasakov et al. In 1990, Cronbach's alpha for the organizational trust questionnaire, the coefficient of 0.9372 and organizational health was 0.8649 and the citizenship behavior questionnaire was 0.8064. In this study, inferential statistics (Kolmogorov-Asmarnov's normal distribution test, multivariate regression test, and structural equations) were used using SPSS software version 19 and Liserl 8.80 software package. The results show that the correlation coefficient between organizational health and citizenship behavior is equal to 0.669 and its significance level is 0 which is smaller than 0.01. Therefore, with a confidence of 99%, there is a significant relationship between organizational health and citizenship behavior and it shows the positive and positive role of organizational health on the citizenship behavior. The results of the test showed that organizational justice has a moderating role in the relationship between organizational health and citizenship behavior.

Keywords: Organizational Health, Organizational Trust, Organizational Citizenship Behavior, Adjustment