M.A. Thesis:

The study of Relation between Diversity Management with Organizational turmoil and organizational silence on the Ministry of Education staff in Bojnoord City

This research aims at examining the relationship between diversity management and organizational turmoil and organizational silence among the education office staff of Bojnord City. This is a correlational descriptive survey. As far as researcher’s objective is concerned, this is an applied research. The researcher considered all the staff of the education office of Bojnord County in 2017 as the statistical population. Statistical sample size was determined 250 individuals by stratified random sampling. It should be noted that the author used the following three standard questionnaires to collect data: 1- Villamil Astrid Diversity Management (2007) consisting of 40 questions and 8 components including employment of diversity, positive contribution to organization progression, nondiscrimination, respect, cultural policies, better results, optimal fitness of diversity, design of discrimination elimination policy, respectively 2- Ethical Confusion of Hamzik et al. including 18 questions 3- Organizational Silence of Vakula and Broadus (2005) consisting of 15 questions with the components of attitude of supervisors to silence and attitude of top managers to silence and communication opportunities As the questions of diversity management, ethical confusion, and organizational silence questionnaires indicate the features that the author intends to measure, in fact, it has content validation and its 135 reliability values using Cronbach's alpha coefficient for organizational silence were 85% and 97%, respectively. Reliability for the variables of organizational silence were estimated 91%, which indicated the validity and reliability of the questionnaire. Data analysis was performed using Pearson correlation coefficient method in SPSS and EVIEWS. The research results were obtained among the 16 hypotheses designed by the researcher on examining the components of diversity management and organizational turmoil among the staff of the education office of Bojnord City. They showed that there was a negative significant relationship between the positive participation to organization progression and organizational turmoil, between creation of cultural policies and organizational turmoil, and between optimal fitness of diversity and organizational turmoil. Other hypotheses were rejected. The results obtained from examining the components of diversity management and organizational silence among the staff of the education office of Bojnord showed that there was a negative significant relationship between the positive participation to organization progression and organizational silence, between respect and organizational silence, and between better results and organizational silence, and design of discrimination elimination policy and organizational silence. Other hypotheses were rejected.

Keywords: Keywords: diversity management, organizational turmoil, organizational silence, education